Call Center Categories

Call Center BPO - Oklahoma

Oklahoma’s capital city Tulsa has already witnessed a rising number of call centers in the city due to rise in the healthcare sector apart from financial, retail, and hospitality industries. According to a recent report, thousands of people were employed in the call centers in Oklahoma with a need for more as many ancillary industries are growing at a feverish pace. This is the reason call center industry in Oklahoma has witnessed a paradigm shift in terms of opportunities. As the economy of the state continues to grow, more and more businesses are investing in the state. Needless to say, the increasing competition and the need to maintain low costs has made it necessary for companies to outsource a portion of their business to a third party vendor who can work as an extension to their business and this is where Call Center BPO comes into the picture. We are a leading name in Oklahoma for providing a comprehensive range of call center services to our clients. When you partner with us, you can literally pass on your entire customer service operation to us and rest assured that it will be in safe hands. We have a team of trained professionals and a robust infrastructure to deliver the services that we have promised. if you want to discuss your requirements in length, then we urge you to call (405) 429-8660 today and speak with our officers who can tell you how we add value to your business and how you can benefit from partnering with us. We have a list of clients who are happy to vouch for our professionalism as well as work ethic. Even though we are headquartered in Florida, we are present in all 50 states as well as Oklahoma to provide you local assistance in your business operations.

About Us
Call Center BPO is a reputed outsourcing company with over 10 years of experience in the industry, servicing all kinds of clients and domains. Partnering with us means that you can hand over the customer side of your business to us so that you can use your faculties, resources, and infrastructure for other important core activities. We understand that running a business in a competitive landscape such as Oklahoma can be a challenging proposition. This is the reason we work closely with our clients to develop systems that are closely aligned with their objectives and works in perfect unison with the company’s internal processes. We are proud to be a reputed name in the business and are known to work with absolute professionalism as well as ethic in providing you quality services or a combination of it as per your requirement. From scaling your operations as per resource needs to designing solutions that are suitable to your budget, we do it all. When your customers call you, they are patched to us and end up interacting with our well trained telephone executives who not only solve your customer’s query but also feel satisfied with the solution. It is due to our creativity and commitment to quality that your clients end up being loyal with you. All you need to do is partner with us and watch your business reach new heights. Since call centers requires solid infrastructure and trained staff to carry out your business, it is recommended that you trust no one but Call Center BPO as your trusted vendor. When you bring us onboard, we assign a team of specialists to your project who work closely with you to understand your needs and then develop a plan that will cater to your requirements as agreed as per the SOP. A business as expansive as a call center requires the provider to be trained in its ways. We don’t believe in one-size-fits-all approach and strive to provide customized solutions to all our clients. This is the reason our clientele is loyal to us and recommends our services to others. We have a wide range of services that include web chat support, 24-hour customer service, inbound, outbound, telemarketing etc. Want to know more about what we offer? You know where to reach us! Just pick up the phone and dial (405) 429-8660 today!

Services That’s Provide By
Call Center BPO

Inbound

From handling customer complaints to resolving queries in a single call, inbound call centers never have a dull moment. Working with us means that we align our best resources to your cause and ensure that each and every call that comes through is not only handled in the most professional manner but the customer leaves satisfied with the level of interaction. Call Center BPO has earned a reputation for being the best in the business and has sustained 10 year long competitive market solely on the basis of merit. So if you need a service provider who delivers as they promised, then you need to call us today.

Outbound

When we say we have an exhaustive set of services, we didn’t just mean inbound. We are also equipped to provide outbound assistance to our clients. If you need to push your products in an organic way, then we are the right people for because our agents are pros at cross selling and upselling. Our trained executives will not only give you these services but also help you identify your target audience as well as develop a strategy that will make your product/service offerings more appealing to your customers.

Back Office

Back office work can be the most tedious and backbreaking. Do you really have time between your marketing meetings, business development efforts, and client interaction to handle customer emails too? This is why you need us who can provide you full support to take care of your businesses’ backend needs that will allow you to keep your customers happy and also focus on your company growth. Our objective is to reduce your operational costs and make your processes more efficient.

Marketing

We understand that marketing is the be all and end all of all businesses. This is why we work with our clients closely so that we can together come up with a winning marketing strategy that will not only add value to your product/service but also make it easier to sell. As a provider of marketing call center services, we have equipped ourselves with necessary tools that can help us give you best results.

Telemarketing

All businesses want to increase sales without actually pushing the product down their customers’ throat. Hiring us to be your vendor will ensure that the telemarketing services are carried out in the most organic way. We only work with experienced professionals in our team who know how to achieve that objective in the most customer-friendly manner. Be it sales or fundraising efforts, we can do it all.

Technical Support

Every business requires a technical support team that can provide practical solution to the problem. Call Center BPO is known for its technical expertise and provides reliable service to its clients for years to come. Our IT consulting service is one of its kind and definitely something you should learn more about.

Business Process

Increasing competition in Oklahoma means that you need to simplify your business processes and make them more profitable. We have a team of skilled experts who use the right combination of technical skills and tools to deliver the results you want.

Chat Services

We provide 24-hour online support to your clients. Don't want to call? No problem. Just drop us a line and our live or email chat support agent will be happy to help your customers.

Our Goals at Call Center BPO

Lowering Costs

We have successfully helped many businesses in Oklahoma to reduce their overhead cost and run efficient business processes, all this while working from the sidelines as a third party vendor. When you work with us, we assure you that you get the best of everything – from infrastructure to resources. As a result, what you get is an efficient work flow that helps you reduce cost and increase profitability.

Boosting Customer Satisfaction

We help you in identifying your customer base so that you can channel all your marketing efforts in the right direction. We provide lead generation assistance, client conversion, and client satisfaction.

Now that you know what we bring to the table

you need to call us today at (405) 429-8660 and set up a meeting with our experts to know why your business needs Call Center BPO and its assistance.
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Sent Request Now

Call center BPO Oklahoma Location:

(405) 429-8660
101 Park Avenue # 1300 Oklahoma City, OK 73102

Looking to outsource?
Get in touch with us now on (405) 429-8660 and make a partnership for life.

or
Sent Request Now